Privacy Policy

At Aliso Divino Miami, protecting your personal information is a priority. This Privacy Policy explains how we collect, use, and safeguard your data when you book a service, visit our website, or interact with us via social media or messaging.

By using our services, you accept the practices described in this policy.

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1. Information We Collect

We collect personal information only to ensure a professional and personalized experience. This may include:

🔹 Basic personal information:
  •  Name
  •  Phone number
  •  Email address
  •  Social media (if you contact us via Instagram, WhatsApp, or Facebook)

🔹 Appointment and service information:
  •  Appointment date and time
  •  Requested service type
  •  Hair history or needs
  •  Internal notes on hair condition

🔹 Payment information:
  •  20% deposit confirmation (method, amount, reference)
  •  We do not store full card numbers
  •  No access to passwords or private banking details

🔹 Automatic website information:

When visiting alisodivino.com, we may receive data such as:
  •  IP address
  •  Device used
  •  Pages visited
  •  Browsing time
This is standard for any website and used to improve user experience.

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2. How We Use Your Information

We use your information to:
  •  Confirm and manage appointments
  •  Communicate before and after service
  •  Provide personalized hair recommendations
  •  Send care instructions or follow-ups if needed
  •  Improve service quality
  •  Maintain internal hair history records
  •  Process deposits or payments
  •  Respond to social or WhatsApp inquiries
  •  Ensure service security

We never use your data for unauthorized purposes.

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3. How We Protect Your Information

We take reasonable measures to protect your personal information through:
  •  Private, controlled databases
  •  Limited use by Aliso Divino Miami only
  •  Restricted third-party access
  •  Secure messaging and payment tools

Your information is handled with confidentiality and respect.

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4. Sharing Information with Third Parties

We do not sell, rent, or exchange your information with third parties.

We only share when essential, e.g.:
  •  Payment platforms (Zelle, CashApp, card processors)
  •  Google Analytics for web improvements
  •  Legal obligations (rare for beauty services)

Your privacy is paramount.

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5. User Rights

As a client or visitor, you have the right to:
  •  Request a copy of your registered information
  •  Request corrections if data is incorrect
  •  Request deletion when no longer needed
  •  Withdraw consent for promotional follow-ups

Exercise these rights via WhatsApp or social media.

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6. Payment Security

For deposits or services:
  •  No card numbers stored
  •  No banking password access
  •  Processors meet security standards

Your financial info is never saved in our systems.

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7. Information for Minors

Aliso Divino Miami does not intentionally collect or serve minors without adult consent.

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8. Updates to this Privacy Policy

We may update this policy to reflect service or regulation changes. Update date at top.

Continued use constitutes acceptance.

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9. Contact

For questions or rights:

📍 Aliso Divino Miami – Customer Service
📱 WhatsApp: (+1 (305) 502-8263)
📧 Email: (bookings@alisodivino.com)
📸 Instagram: @alisodivinomiami